Privacy Policy

HPM3 LLC · 1962 NW 181 Avenue, Pembroke Pines, FL 33029 · Last updated {{DATE}}

What we collect

When you fill out a form on this site we collect your name, business name, phone number, email address, website, and anything you write in the notes field. When you call our demo line or our business line, we collect your phone number, the call recording and transcript, and a summary of what the call was about. We collect standard server logs, including IP address and browser type.

Why we collect it

To respond to you, to prepare the audit you asked for, to deliver services you have bought, and to keep records required for telemarketing and messaging compliance. We do not sell your personal information, and we do not share it with advertisers.

Calls and AI

Some of our calls are handled by an AI assistant, which identifies itself as AI at the start of every conversation. Calls may be recorded; Florida requires all-party consent for recording, so the recording notice is given in the greeting. If you do not want to be recorded, tell the agent and we will end the recording or transfer you.

Text messages

If you give us your number, we may text you about the audit or service you requested. Reply STOP to any message to opt out immediately, on every channel. See our SMS terms.

Service providers

We use third parties to run our business, including a CRM, a telephony provider, a voice-AI provider, and an email delivery service. They process your information on our instructions and are not permitted to use it for their own purposes.

Your choices

Email us to see, correct, or delete the information we hold about you. We will act on deletion requests within 30 days unless we are required to keep a record for compliance purposes. We will tell you if that applies.

Contact

hello@hpm3systems.com · HPM3 LLC, 1962 NW 181 Avenue, Pembroke Pines, FL 33029